Pelz effect by thezross | Jan 20, 2011 | Business | 0 comments Larkin TJ & Larkin S, 1994, Communicating Change, McGraw-Hill Inc, New York. Submit a Comment Cancel replyYour email address will not be published. Required fields are marked *Comment Name * Email * Website Save my name, email, and website in this browser for the next time I comment. Δ